1. Personal Data Protection Act (PDPA) Compliance
BestDentalSG complies with the Personal Data Protection Act 2012 of Singapore ("PDPA"). We are dedicated to ensuring the protection, confidentiality, and proper administration of any personal data you share with us.
2. Information We Collect
We collect personal data only when voluntarily provided, such as when submitting clinical inquiries, reporting fee discrepancies, or providing clinic feedback. This may include your name, email address, clinic registration number, or telephone number. General website traffic analytics (IP address, browser type, and regional search queries) are processed anonymously.
3. Purpose of Processing Data
Your data is used solely to:
- Investigate compliance complaints or fee disputes.
- Address technical inquiries and editorial correction requests.
- Improve regional dentist discovery and cost-transparency indices.
4. Disclosure & Security
We do not sell, rent, or trade personal data to third-party marketing chains or private healthcare networks. Data is stored on secure, encrypted servers, and only authorized compliance officers have administrative access.
5. Contacting the Data Protection Officer (DPO)
If you have questions about our data processing protocols or wish to request access or correction of your personal data under the PDPA, please contact our designated Data Protection Officer (DPO) via the official inquiry channel on our About page.